Everything you need to know about BackCode: free, anonymous, simple. If anything’s missing, drop us a line at info@backcode.de.
Yes. You’ll receive up to three BackCodes for free – valid for life. Each additional BackCode costs €0.99. Products such as dog tags, cards or stickers are optional.
No. You can use the code digitally straight away or print it out and attach it yourself. Products are simply a convenience upgrade.
The finder enters your code on backcode.de or scans the QR code. All communication takes place exclusively via BackCode – without any direct email or telephone contact. You both remain anonymous.
BackCode doesn’t need Bluetooth, GPS or a specific range. You don’t have to actively ‘search’ for anything – the finder gets in touch directly via your code. It works wherever there’s an internet connection.
Yes. The finder and the owner do not come into direct contact. Messages are sent via BackCode – personal data is not displayed.
No. That’s exactly what BackCode is for: you can get your lost items back without revealing your address or other sensitive information.
BackCodes can be reused an unlimited number of times. Ideally, use a separate code for each item so that you can clearly identify what you’ve found.
The title is only visible to you. This allows you to see at a glance what a code is for (e.g. ‘front door key’ or ‘e-bike’).
Yes. In your account, you can deactivate (temporarily) or delete (permanently) codes at any time.
Yes. You can display or use your code as a QR code – handy for printing, stickers or engraving. However, the scanner can also simply enter the character string.
No problem. Log in: under ‘My BackCodes’ you’ll find all your codes, their titles and their status (active/inactive).
Usually straight away. We forward emails as soon as we receive them. Please check your spam folder if necessary.
No. For data protection reasons, all contact must go via BackCode. However, you can include a contact option in your reply if you wish.
The interface is currently available in German; further languages are planned. Messages can be sent in any language.
Yes. As long as the finder has internet access, they can enter the code and contact you.
Simply enter your email address and log in using a one-time password (OTP). No password required.
You can delete your account in the settings. All associated codes and messages will be removed in the process.
Get in touch via the contact form or by emailing info@backcode.de